Terms of service

1. Our store and these terms
These terms apply to purchases from Fix It Fast by Parts New and Used at www.partsnewandused.com. Read these terms, the product listing, and our Return and Refund, Shipping, and Privacy Policies before ordering. You must be legally able to enter into a purchase agreement and authorized to use the payment method you provide. Nothing in these terms limits rights or remedies that applicable law does not allow us to limit.

2. Used parts, condition, and photographs
Unless a listing expressly identifies a part as new, it is used and may show wear, corrosion, scratches, previous repairs, or other signs of use. Review the exact listing, photographs, condition notes, and included components. Part photographs show the item offered for that SKU; bike and generation images may be illustrative. Only components expressly included in the listing are included in the sale. We have not performed service work on used parts unless the listing specifically states otherwise. A part described as “for parts or not working” requires repair or is intended for salvage, as described in its listing. We do not promise a remaining service life or undisclosed testing, rebuilding, or certification. These disclosures do not excuse an inaccurate description or an undisclosed condition we are legally required to disclose.

3. Compatibility and installation
Donor model, year, catalog generation, and browsing filters are identification aids and do not independently establish compatibility with your motorcycle. Before buying, compare the exact part number, manufacturer fiche, documented supersessions, dimensions, and application. Ask us about any uncertainty. Have a qualified mechanic inspect, service as needed, and properly install the part before operation, particularly components affecting braking, steering, suspension, wheels, or engine operation. Do not operate equipment with a part that appears unsafe. These precautions do not remove our responsibility for express product descriptions or obligations imposed by law.

4. Orders, prices, and payment
Prices are in U.S. dollars. Applicable taxes and the final order total are shown at checkout. Supply is limited and a cart does not reserve an item. Provide accurate contact, billing, and shipping information and use an authorized payment method. We may request reasonable order verification, limit quantities, or decline or cancel an order when an item is unavailable, a material listing or pricing error occurs, or there is a reasonable concern about unauthorized payment or abuse. We will notify you and promptly refund any payment for a canceled order as required by law. We will not substitute another item or charge a higher price without your agreement. Contact us promptly to request cancellation; fulfillment may already be underway.

5. Shipping area and addresses
Shipping is included in the listed price for delivery by UPS Ground within the contiguous 48 United States and Washington, D.C. We require a physical street address that UPS can serve. We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, international destinations, P.O. boxes, or APO/FPO/DPO addresses. We do not offer USPS delivery or a paid express option through this store. Review your address carefully before submitting an order and contact us immediately about an error. Address changes may require cancellation and a new order for verification.

6. Shipment and delivery
Tracking is provided when an order ships. Transit estimates are estimates, and we do not guarantee a delivery date. If shipment is delayed beyond a promised shipment time or the time permitted by applicable law, we will provide the required notice and any required option to agree to the delay or cancel for a refund. Contact us if a package is missing, damaged, or appears misdelivered so we can investigate and provide the appropriate remedy. Carrier handoff alone does not eliminate our obligations to you.

7. Returns and order problems
Contact partsnewandused2@gmail.com within 14 days after delivery to request a return and include your order number. Our parts are used, and no service work has been performed by us unless expressly stated in the listing. Please inspect and service the item fully. If it does not pass your inspections, we will provide a full refund and a prepaid return label. We do not charge a restocking fee. Contact us before sending a part back so we can provide the label and instructions. Our published Return and Refund Policy governs the return process; these terms do not reduce its promises. The 14-day request period does not shorten a statutory right or remedy that cannot legally be limited.

8. Warranty and limits of responsibility
We provide no additional voluntary product warranty unless expressly stated in the applicable listing or a separate written warranty. Express promises in a listing, our return policy, and rights imposed by applicable law remain in effect. To the extent permitted by law, we do not cover installation or removal labor, diagnostic charges, loss of vehicle use, lost income, or other incidental or consequential losses. No exclusion applies where prohibited by law, including nonwaivable product-liability obligations or liability for our fraud, gross negligence, or intentional misconduct. These terms do not exclude responsibility for personal injury where such an exclusion is unlawful. Some jurisdictions do not allow certain warranty or damage limitations, so those limitations may not apply to you.

9. Website use and brand references
Do not use the store for fraud, unauthorized payments, interference with security or checkout, or other unlawful activity. Product brands and trademarks identify the parts or their intended applications. Unless expressly stated, we are an independent seller and do not claim manufacturer affiliation or endorsement. Site text and original photographs may not be commercially reproduced without permission, except as allowed by law.

10. Privacy and Shopify
Our Privacy Policy describes how customer information is handled. Our store uses Shopify’s commerce platform and secure checkout, and Shopify processes information needed to provide those services. Information submitted to the store may be shared with Shopify and service providers and processed in other countries as described in the applicable privacy notices. Review Shopify’s consumer privacy information and available privacy choices at https://www.shopify.com/legal/privacy/consumers and https://privacy.shopify.com/.

11. Questions, disputes, and changes
Contact partsnewandused2@gmail.com with your order number and a description of the concern. We will work with you to resolve it. Contacting us does not prevent you from using a legal remedy or payment-dispute right available to you. We may update these terms for future transactions by posting a revised date. Changes do not retroactively reduce rights associated with an existing order. If a provision cannot be enforced, the remaining provisions apply to the extent permitted by law.

Customer support: partsnewandused2@gmail.com
Store: www.partsnewandused.com